DAYLAB Planner Refund Policy

Effective date: 2026-11-11

This Policy sets out the standards for withdrawal of offers and refunds for DAYLAB Planner. This Policy follows the Act on the Consumer Protection in Electronic Commerce, Etc. (전자상거래 등에서의 소비자보호에 관한 법률) (the "Electronic Commerce Act").

1. Preview Before Payment

Before payment, purchasers may use the web builder preview to review the selected theme, color, font, page configuration, and cover name. This preview is a means of trial use under Article 17(6) of the Electronic Commerce Act.

2. When a Full Refund Is Available

• If the download link has never been opened and the PDF has not yet been generated, you may request a full refund within 7 days from the payment date.
• If the file does not open or differs from the configuration or description shown before payment, you may request a refund within 3 months from the payment date, or within 30 days from the date you became aware, or could have become aware, of that fact (Article 17(3) of the Electronic Commerce Act).

In the second case, the Company will first regenerate and send the PDF. If the issue is not resolved, the Company will issue a full refund.

3. When Refunds for Change of Mind Are Not Available

When the download link is opened for the first time and the PDF is received, provision of digital content is deemed to have begun. After that, refunds for a change of mind are not available (Article 17(2)(5) of the Electronic Commerce Act). Purchasers can confirm the configuration through the builder preview before payment.

4. How to Request a Refund and Processing

To request a refund, send your order number or payment email and the reason for the refund to contact@daylab.dev. If the Company approves the refund, it will be issued through Polar to the original payment method within 3 business days.

Once refunded, the download link can no longer be opened.

5. Where More Favorable Laws Apply

If the laws of the purchaser's country of residence guarantee consumer rights more favorable than this Policy, those laws apply.

6. Business Information

• Company name: DAYLAB Co., Ltd. (주식회사 데이랩)
• Representative: Dasong Sim
• Business registration number: 825-81-03934
• Mail-order sales registration number: No. 2026-Seoul Gangnam-06361
• Address: 704, 5F, Intech Building, 512 Yeoksam-ro, Gangnam-gu, Seoul, Republic of Korea
• Email: contact@daylab.dev
• Phone: 0505-007-7703

Revision History

© 2026 DAYLAB